TSplus Remote Support 4.3: Faster, Smarter, and More User-Friendly Than Ever

GlobeNewswire | TSplus
Today at 9:18pm UTC

Remote Support  4.3

PARIS, Nov. 07, 2025 (GLOBE NEWSWIRE) -- TSplus has announced the release of TSplus Remote Support version 4.3, featuring significant improvements in performance, usability, and administration. The new version continues the company’s commitment to delivering user-friendly remote support software designed to simplify IT assistance and remote desktop management for businesses worldwide.

Boosted Performance for Faster, More Reliable Remote Connections

Version 4.3 introduces advanced memory management enhancements for Remote Support clients and relays. These optimizations significantly reduce micro-lags observed during peak hours, particularly when using indirect relay connections. As a result, users benefit from smoother remote control sessions and greater stability.

Direct peer-to-peer connections remain unaffected and continue to provide optimal performance.

A Modern, User-Friendly Remote Support Interface

Earlier updates within the 4.3 release cycle brought a complete visual redesign of the Remote Support platform. The modernized interface ensures a consistent and intuitive experience across all screens, including the viewer, sharer, and Administration Console.

The redesigned viewer introduces a new top bar and improved sharer layout, providing clearer controls and better visibility during remote assistance sessions.

Customer-Driven Enhancements for Better Remote Assistance

Responding to user feedback, several functional improvements have been integrated, including:

  • A screen sharing indicator highlighted by an orange border for better visibility during active sessions.
    Remote Support Screen sharing indicator
  • Support for suffix IDs in the Devices tab, simplifying machine management.
    Remote Support with Suffix ID
  • A new “Export Logs” function to facilitate technical support and troubleshooting.
    Remote Support Export Log button

These updates strengthen TSplus Remote Support as a practical, user-centered remote assistance solution for IT professionals.

A Seamless Trial Experience for New Users

The latest version of TSplus Remote Support enhances the trial experience with full access to the Administration Console. Trial users can now create and manage actual users, teams, and computers, eliminating the previous demo mode and allowing full product evaluation.

All configurations and data are automatically retained upon subscription, ensuring a seamless migration from trial to production use.

Try It Today! TSplus Remote Support 4.3 is available for immediate download and upgrade:

About TSplus

TSplus specializes in secure remote access and application delivery and IT management solutions for businesses of all sizes. With a mission to make remote work simple, reliable, and affordable, TSplus serves clients in over 80 countries, providing tools that connect the world efficiently and securely.

Press Contact:

Caleb Zaharris

Marketing Director at TSplus

Caleb.zaharris@tsplus.net

Photos accompanying this announcement are available at

https://www.globenewswire.com/NewsRoom/AttachmentNg/51f41827-d460-4b51-bedb-8c93aa4e54cf

https://www.globenewswire.com/NewsRoom/AttachmentNg/c719be76-bebc-4e1e-997b-7ab935ceff03

https://www.globenewswire.com/NewsRoom/AttachmentNg/878ba870-07b4-481d-871e-4a5cd83d84e0

https://www.globenewswire.com/NewsRoom/AttachmentNg/a4b550f3-4805-4af7-b948-f5968e9a113a


Primary Logo